Shipping policy

Shipping Policy – Carrenza.shop

At Carrenza, we are committed to delivering your automotive essentials with speed, reliability, and care. Please review our shipping policy to understand how your order will be processed and delivered across the United Arab Emirates.

Processing Time

All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is confirmed, you will receive a confirmation message via email or WhatsApp with your order details.

Shipping Time

We proudly offer fast delivery across the UAE:

  • Standard Delivery: 2–5 business days

  • Remote Areas: 3–7 business days

Delivery timelines may vary depending on your location and external factors such as weather or courier delays.

Shipping Charges

  • Free Delivery on selected products or promotional offers

  • Otherwise, a standard delivery fee will be calculated at checkout

Any applicable shipping charges will always be clearly displayed before completing your purchase.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across the UAE for your convenience. Please ensure you have the exact amount ready at the time of delivery.

Order Tracking

Once your order has been dispatched, you will receive a tracking update via email or WhatsApp so you can monitor your delivery in real-time.

Delivery Attempts

Our courier partners will attempt delivery up to 2 times. If unsuccessful, the order may be returned to us. In such cases, re-delivery charges may apply.

Incorrect Address

Please ensure your shipping details are accurate. Carrenza is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Damaged or Delayed Orders

If your order arrives damaged or is significantly delayed, please contact our support team within 24 hours of receiving your order. We are here to resolve any issues promptly.

Contact Us

For any shipping-related inquiries, feel free to reach out:

Email: carrenza01@gmail.com

Carrenza – Drive in Style, Delivered with Excellence.